Integrated Management Systems

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Advisory and Assurance Solutions

Consultancy services for ISO series system certification and product certification

Our expert consultants will assist you at every phase of the project, and will provide the tools you need for successful implementation and improvement of your system. Our standard methodology cover

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  1. Gap Analysis
  2. Awareness Training Programs
  3. Documentation Training Programs
  4. Process Documentations
  5. PIM Workshops (Ask today about our unique PIM Tool for Process Mapping)
  6. Manual Preparations
  7. Support in Implementation
  8. Internal Auditor Training Programs
  9. Assistance in Internal Audits
  10. Assistance in Management Review
  11. Readiness Review Audits
  12. Assistance during Certification Audits

 

Since all projects are unique and we don’t believe in one-size-fit-all approach; hence our project management depends on the size of the client, complexity of the processes, urgency of the client, and competence of people working for client.

e-ISO (Online Virtual Consultancy and BPO Services)

We proud ourselves to be among first few ISO Consulting offering BPO services. Our virtual fully equipped BPO centers support clients with “Cost-effective and Fast-track” ISO implementation guidance “WITHOUT VISITING CLIENT SITE”. Our E-ISO consultants

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are trained professionals with lot of experience in consulting, training and support and assist clients online using broadband internet facilities and video conferencing and skypeing. Our methodology covers

  1. Micro-level questionnaire to identify the gaps filled by client and discussed with our team
  2. Awareness Training Programs (Online)
  3. Documentation Training Programs (Online)
  4. Process Documentations –( Online Delivery of Procedures)
  5. Online PIM Workshops (Ask today about our unique PIM Tool for Process Mapping)
  6. Manual Preparations –( Online Delivery of Manual)
  7. Support in Implementation –( Online Support)
  8. Internal Auditor Training Programs –( Online)
  9. Assistance in Management Review–( Online)
  10. Assistance during Certification Audits

ISO Continual Improvement and Systems Maintenance Support Services

Right after you are certified and want to continually improve your system, we consulting team support you in maintaining the system by offering services based on agreed mandays/manhours. We assist you team to

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  1. upgrade documents & procedures,
  2. conduct necessary trainings for new employees and refresher trainings for already trained employees,
  3. assist in analysis of data for continual improvement,
  4. conduct internal audits on client’s behalf,
  5. conduct second party audits (suppliers/customer audits) on client’s behalf,
  6. assist client with timely advise on improving the overall management system

We become you inhouse continual improvement team and make sure that your system is strengthening and turning into life-style and culture for your people and organization

e-Shop - Online Best Selling Documents, Presentations and Trainings

We fully assist companies and organizations that want or need to implement latest management systems like 5S lean manufacturing, Kaizen, Kanban, Benchmarking, Export marketing, Strategic management

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, Six sigma, TPM, Just in time, Poka yoke etc. Provide READYMADE EDITABLE TRAINING KIT COVERING SLIDES, HANDOUTS, WORKSHOPS AND CASE STUDY AS A COST EFFECTIVE TOOL TO TRAIN THE TEAM BY OWN TRAINER.

We also provide READYMADE EDITABLE DOCUMENTS LIKE PROCEDURES, MANUALS, WORK-INSTRUCTIONS, GUIDELINES, SOP, CHECKLISTS, STANDARDS, FORMS, TEMPLATES, etc.

Diagnostic System Analysis and Transition Management Planning Support

“As-Is” Analysis of company processes and activities
The “As-Is” analysis should at least address the following:

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  1. Determine Enterprise readiness for the implementation of ISO 9001:2008
  2. Defining current processes and activities
  3. Measuring process performance
  4. Identifying process shortcomings/ GAP Analysis
  5. Identifying and evaluating problems and their causes

 

Development of Processes and Solutions

  1. Provide solutions and recommendations to improve quality as per ISO standards
  2. Develop new processes and procedures to be followed by the entity as per ISO standards
  3. Identify employee activities/ actions that lead to improvement of quality as per ISO standards
  4. Preparation of quality process manuals and systems procedure as per ISO standards

 

Formalization and Implementation of a Change Management Plan

The change management plan should at least address the following:

  1. Formalization of Change Management Plan
  2. Identifying and developing “To-be” Model
  3. Identifying resources to implement change
  4. Formalizing steps and processes of change management plan.
  5. Identifying impacts of change on Capital Electrical Equipments
  6. Implementation of Change Management Plan
  7. Support the implementing of changes to processes/ activities
  8. Test and measure performance of new processes/ activities

Formalization and Implementation of a Training Plan

The training plan should at least address the following:

  1. Training Plan
  2. Identifying training topics
  3. Training Approach
  4. Training Requirements
  5. Roles and responsibilities
  6. Techniques and tools
  7. Training Schedule
  8. Dates and duration of each training activity
  9. Post and Pre training reporting templates
  10. Training participants

Documentations and Sales of Ready-made Packages

Process maps, procedures and work instructions, using our exclusive Business Mapping methodology named as PIM (Process Information Matrix). Create streamlined documentation that fits your bus

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iness and align your management system with your business requirement

We fully assist companies and organizations that want or need to implement latest management systems like 5S lean manufacturing, Kaizen, Kanban, Benchmarking, Export marketing, Strategic management, Six sigma, TPM, Just in time, Poka yoke etc. Under management consultancy we help the organization as below. In addition we provide readymade editable training kit covering slides, handouts, workshops and case study as a cost effective tool to train the team by own trainer.

ISO COMPLIANCE SOFTWARES

Based on the demand of Middle East market, Infovision Consultants has developed ISO COMPLIANCE SOLUTION for Saudi Arabia, Bahrain, Qatar, Iraq, Pakistan, India, USA, UK, Canada, Europeon Union, African Union, Australia, etc.

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ISO Compliance Solution is a cost effective and highly practical ISO Automation software available in cloud and on-demand versions.

ISO Compliance Solution has unmatched benefits and features

  1. It meets needs of businesses of any size
  2. It is affordable for any size business - simple the best "Quality:Price" ratio
  3. No limits on number of PCs - users' workstations
  4. Local network and WEB-versions
  5. Free perpetual technical support from the software supplier
  6. Multi-language interface
  7. Local Support through Infovision Consultants

ISO Compliance software cover all requirements of ISO 9001:2015, ISO 45001, ISO 14001, ISO 22000 and all other new and revised standards designed on Annex SL MSS.

Training Solutions

Leadership Training

Training Hours: 4 hours
Training Options: General Inhouse / Customized Training Inhouse
Certificate: On successful qualification

This is an introductory session meant for:

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  1. Top management or
  2. Employees who are engaged  with implementing a quality management system or
  3. Companies who are transitioning from ISO 9001:2008 to the ISO 9001:2015 

Contents:

  1. Strategic benefits of the standard and its role in sustainability assurance
  2. Understanding the structure of the standard
  3. Understanding the importance and role of top management
  4. Understanding the philosophy behind the quality management strategy and the needed user input into the development & implementation process
  5.  Understanding the principles behind, and the steps associated with implementation
  6. An appreciation of the implications for organizations contemplating implementation of the standard
  7. An introduction to the process approach and methodology

Includes a review of how implementing the standard will affect organizations in the process of achieving compliance and Top Management’s Role in supporting the development & implementation process.

Awareness Training

Training Hours: 8 hours
Training Options: In house/ Group Training per the client’s request
Certificate: Every trainee would receive a certificate of attendance post the training.
This training target all the employees with an organization to understand

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the concept of  ISO 9001 and attending this training will help them understand better their individual role in implementing and maintaining a quality management system.

Contents:

  1. An introduction to the International Organization for Standardization; its infrastructure, membership and the standards development process and steps.
  2.  An introductory background to the standard; a detailed review of the standard, together with discussion of the correspondence to other standards.
  3. Implications for organizations; analysis of how implementing the standard will affect organizations in the process of achieving compliance.
  4. Introduction on the structure and implementation of the requirements mentioned in the standard
  5. Transition process for companies transferring from old standard to the new / effective standard

Non-Conformity and Corrective Actions Training

Training Options: In house Training per the client’s request
Certificate: Every trainee would receive a certificate post the training.

 This course is designed to train individuals in the

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tools and techniques necessary to perform effective corrective actions within their organization. The ISO 9001 Standard tasks organizations to ensure that personnel performing internal auditing activities are skilled in problem solving techniques. This course relies on short presentations followed by group case studies to introduce a variety of problem solving tools including; Team Building/Problem Solving, Process Definition, Cause and Effect Analysis, Failure Modes and Effects Analysis (FMEA) and 5-Why analysis.

Contents:

  1. Understanding of the concept of Conformity Analysis
  2. An understanding of various tools and methodologies used to achieve effective problem solving
  3. Knowledge of basic problem solving principles and tools such as variation, fishbone diagrams, “5 Why” analysis etc.
  4. Understanding of the advantages of team work in problem solving
  5. An understanding of the need for clear knowledge of the organizations defined processes, their sequence and interaction to achieve true corrective action of problems. 
  6. Special emphasis on documenting the non-conformities and documenting corrective actions for better organization and follow-up

Implementation Training

Training Options:In house Training per the client’s request or on-site training
Certificate: Every trainee would receive a certificate upon the completion of training.

This course is designed for

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those responsible for developing, implementing, and maintaining a compliant and successful ISO 9001:2015 quality management system. This training will help employees in an organization to understand the detail requirements of the standard along with the quality concepts, benefits of implementations, importance of proper documentation and detailed review of the ISO 9001:2015 requirements

Contents:

  1.  Basic concepts and terminology associated with quality management
  2. ·Benefits of implementation of ISO 9000
  3. · Interpretation and review of the requirements of ISO 9001:2015
  4. · Effective approach to the implementation project, including a review of all necessary documents Awareness of the skills and resources necessary to successfully implement and register
  5. · Operational requirements and brief explanations of the documented information required to comply with the requirements of the standard
  6. Understanding and effectively auditing the intent of ISO 9001 in the new Annex SL format
  7. Understanding the organization and its context
  8. Understanding the needs and expectations of interested parties
  9. Design and development controls
  10. Leadership and commitment for the quality management system
  11. Understanding risks and opportunities
  12. Determination of requirements for products and services
  13. Control of externally provided products and services
  14. Performance evaluation
  15. Certification fundamentals and auditor expectations

Internal Auditor Training

Training Options:In house Training per the client’s request or Group training
Certificate: Every trainee would receive a certificate upon the completion of training.

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The Internal Auditor course offers an in-depth understanding of the concepts, principles and practices of performing and reporting on effective internal audits of the ISO 9001:2015 standards in accordance with ISO 19011. Our experienced auditors explain the clauses of ISO 9001:2015 in detail and guide the trainees through the internal audit process, which is required for creating and maintaining a quality management system based on standard. Trainees will gain auditing skills and knowledge through a balance of classroom training, practical role-playing, group workshops, case studies and open forum discussions.


Contents:

  1. Understanding and effectively auditing the intent of ISO 9001 in the new Annex SL format
  2. Understanding the organization and its context
  3. Understanding the needs and expectations of interested parties
  4. Design and development controls
  5. Leadership and commitment for the quality management system
  6. Understanding risks and opportunities
  7. Determination of requirements for products and services
  8. Control of externally provided products and services
  9. Performance evaluation
  10. Identification and reporting of non-conformances in the process audit
  11. Evaluating corrective actions for root cause and effectiveness
  12. Auditing techniques including effective auditing of management viz. ISO 19011

Auditor Transition Training

Training Hours: 18 hours (3 days)
Training Options: In house Training per the client’s request or Group training
Certificate: Every trainee would receive a certificate upon the completion of training

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The Auditor Transition 3-day course helps to understanding of the concepts of the ISO 9001:2015 standard. This course takes a strong focus on the new elements in ISO 9001 and is designed to build on previous knowledge of the QMS standard. This course will help trainees understand the changes to the standard and the effect on organizations. Our experienced instructors explain the clauses and new direction of ISO 9001:2015 in detail and help guide trainees through the new requirements and the skills necessary to audit in the new ISO 9001:2015.


Contents:

  1. Understand the Annex SL framework on which ISO 9001:2015 structure
  2. Understand ISO 9001:2015 requirements, specifically focusing on key changes from ISO 9001:2008 to  ISO 9001:2015
  3. Auditing ISO 9001:2015, specifically focusing on changes in the revised standard
  4. Understand the application of risk-based thinking, leadership, and process management
  5. Understanding the  new requirements relating to organizational context, planning, and support
  6. Prepare, conduct, and develop the required skills for an ISO 9001:2015 audit

QMS Lead Auditor Training

Training Hours: 40 hours (5 days)
Training Options: In house Training per the client’s request or Group training
Certificate: Every trainee would receive a certificate of attendance post the training

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The QMS ISO 9001:2015 Lead Auditor course offers an understanding of the concepts of the ISO 9001:2015 standard along with the principles and practices of leading management systems and process audits in accordance with ISO 19011.  Our active Lead Auditors, who are also highly experienced and qualified IRCA Lead Tutors, explain the clauses of ISO 9001:2015 in detail and guide trainees through the entire audit process, from managing an audit program to reporting on audit results. Students gain necessary auditing skills through a balance of formal classroom tutorials, role playing, group workshops, and open forum discussions. Trainees who successfully complete both the examination and the continuous assessment will be awarded an IRCA accredited Certificate of Achievement which will satisfy the formal training requirements for the IRCA QMS 9001:2015 Lead Auditor Certification scheme.

 

Contents:

  1. Understand quality management definitions, concepts, and guidelines
  2. Understand the purpose of the ISO 9000 series
  3. Understand the requirements of the ISO 9001:2015 standard
  4. Understand the roles and responsibilities of the auditor
  5. Apply ISO 19011 definitions, concepts, and guidelines
  6. Recognize the principles, practices and types of audits
  7. Understand the role of objectives, scope, and criteria in the audit process
  8. How to plan audits
  9. Understand lead auditor responsibilities
  10. Communicate effectively during the audit
  11. Prepare audit conclusions
  12. Report audit results

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Our Clients

Testimonials

  • We Fasialiah Medical Systems{FMS) would like to express our satisfaction and appreciation to Infovision Consultants W. L. L. {ICON) and their consulting project team members for their excellent efforts and teamwork towards successfully completing the consulting, training and support project for ISO 9001 (Quality Management System) and ISO 13485 (Quality Management System for Medical Devices). We also admire about their aspiration for prompt and flawless high-quality deliverables. We believe their consulting methodology accompanied by strong project management made it possible for Faisaliah Medical Systems to complete project within project timelines and within budgets. We will definitely look forward to the opportunity to work with Infovision Consultants again and would like to recommend you to anyone seeking similar consulting, training and support services for international management systems standards.
    AI-Faisaliah Medical Systems Co
  • We are glad to inform you that Infovision Consultants W. L. L. has been working with Ministry of Transportation and Telecommunications of Kingdom of Bahrain since 2010. Infovision has work up to our satisfaction for various consulting, assurance, and training activities done for us. All directorates of Civil Aviation Affairs were supported by Infovision on yearly audits, trainings and documentation upgrades ever since they started working with us. They prove instrumental in enhancing our Quality Culture and making Quality Management System adapted at all levels within the organization. Infovision also conducted turnkey consultancy and training for Port and Maritime Affairs, Aviation Safety and Security Directorate, etc and these entities were successfully certified by leading certification bodies like LRQA. We find the management and team of Infovision committed to the client and believe in adding true values and always ready to assist in creating sustainable management systems We recommend Infovision Consultants for further projects.
    Ministry of Transportation and Telecommunications.
  • We Gulf Medical Company would like to express our satisfaction and appreciation to Infovision Consultants W. L. L. and their consulting project team members for their excellent efforts and teamwork towards successfully completing the consulting, training and support project for ISO 9001 Quality Management System. We also admire their aspiration for prompt and flawless high-quality deliverables. We believe their consulting methodology accompanied by strong project management made it possible for GMC to complete project within project timelines and within budgets. Infovision possesses vast knowledge and skills in consulting, training and support services for international management systems standards. Gulf Medical is currently contracting Infovision for a project and we recommend them to any other similar business. Gulf Medical wishes Infovision all the success towards the fulfilment of their mission.
    Gulf Medical Company

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